SHIPPING POLICY - FREE SHIPPING on all orders over $100!
We are happiest when our customers our happy. We dropped our free shipping minimum from $200 to $100. FREE SHIPPING when you spend $100 or more. Order total must exceed $100 prior to tax or shipping charges. Free shipping rates are for US orders within the 48 contiguous states. Restrictions may apply to bulky, long, or oversize items. International orders will incur additional shipping charges. When choosing free shipping, the customer provides the seller with permission to choose both the shipping provider and the shipping method. For priority or express packages, we advise to choose a shipping method that meets your delivery needs. Free shipping orders will be delivered within 3-6 business days depending on the ship to address.
Same day shipping on orders placed before 12PM!
Optimal Nutrition & Wellness guarantees same day shipping on all orders placed before 12PM. Same day guarantee applies to in-stock items only and may be interrupted due to weather related issues, holidays, or unforeseen events. Seller is not responsible for these interruptions. For overnight and express shipments, orders must be received before 12PM to guarantee same day shipping. We strongly encourage customers to contact our customer service department to ensure a package can be shipped same day if placed after 12PM. Optimal Nutrition & Wellness can’t be held liable for orders not shipped same day if placed after the same day shipping cutoff. We commit to ship packages same day whenever possible but it is not always feasible.
Optimal Nutrition & Wellness ships Monday through Thursday, excluding holidays. Any order placed on either Friday, Saturday, or Sunday will ship the following business day.
UPS Ground, UPS Overnight, UPS 2nd Day and UPS 3rd Day, as well as USPS Priority and USPS First Class shipping methods are all available at checkout. Costs and time in transits are calculated at checkout. Time in transit estimates are provided by the shipping providers. Optimal Nutrition & Wellness cannot be liable for incorrect time in transit estimates provided by shipping providers. UPS will not deliver to a PO Box. If shipping to a PO Box, customer is responsible for choosing a USPS shipping service.
International shipments are not available at this time.Optimal Nutrition & Wellness will provide ice packs for all heat sensitive items during warmer months. Warmer months are defined as April through September and Heat sensitive items are defined as Probiotics. The customer is responsible for choosing a shipping method consistent with time in transit needs of heat sensitive items. Optimal Nutrition & Wellness will not be liable for damages to heat sensitive products unless overnight shipping is selected.